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Having trouble sharing audio or video?
Try switching to Google Chrome if that's not already your default browser, while other browser "may" work, most are not officially supported by the Hopin platform.
I am using my iPhone/iPad and I can't hear/see anything on screen!
Unfortunately, mobile devices such as iPhones, Androids, tablets, and iPads may limit your experience with using the virtual platform as not all features will be accessible (such as screensharing). For mobile devices, please use Google Chrome as your ...
I'm attending and presenting, do I need a different link?
Absolutely not! All you need is that initial link sent out to you, sessions or booths are set up that if you are presenting then the system will have a special exception to allow you to join in your own session/booth.
I am having access issues and have tried everything!
There are a lot of different reasons you're unable to access something, you tried: -Using Google Chrome? -Turning off your firewall? -Are you using a VPN?-Checking your internet? -Rebooted the browser? -Are you using an ethernet connection or wifi? ...
How do I see the videos of an event I missed?
Not all events are recorded. Those that are will can be provided from the event coordinator.