I'm attending and presenting, do I need a different link?
Absolutely not!
All you need is that initial link sent out to you, sessions or booths are set up that if you are presenting then the system will have a special exception to allow you to join in your own session/booth.
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Is there a Hopin app?
Yes! For Apple devices: (iphone,ipad,ipod touch, mac) https://apps.apple.com/us/app/hopin/id1542021364 For Android devices: https://play.google.com/store/apps/details?id=to.hopin.android
Where's my event link?
Event links are typically emailed out the week of the event, have you checked your spam? *sometimes when you are using a work email, there's a "pre-spam" filter that doesn't even allow your invite to get through at all. In these cases you may need to ...
Having trouble sharing audio or video?
Try switching to Google Chrome if that's not already your default browser, while other browser "may" work, most are not officially supported by the Hopin platform.
I am having access issues and have tried everything!
There are a lot of different reasons you're unable to access something, you tried: -Using Google Chrome? -Turning off your firewall? -Are you using a VPN?-Checking your internet? -Rebooted the browser? -Are you using an ethernet connection or wifi? ...
I'm trying to share my screen on a mac?
Sometimes mac's require a couple additional steps to allow screen sharing, here's a checklist of what to do: 1. Make sure you're using Google Chrome 2. Allow Chrome to use your "camera" and "microphone" *If not already prompted, you can check this ...