Having trouble sharing audio or video?

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• Who can share their audio and video in a booth?

  This can be dependent on the event, but typically booths are set to only allow the presenter and moderators share their audio and video. As an attendee you may request to join by clicking the "Share Audio and Video" button, and then it would be up to ...

• Is there a Hopin app?

  Yes! For Apple devices: (iphone,ipad,ipod touch, mac) https://apps.apple.com/us/app/hopin/id1542021364 For Android devices: https://play.google.com/store/apps/details?id=to.hopin.android

• I don't hear any audio?

  First confirm with others on the platform to see if they are having similar issues, if it's just you.. -are you able to hear audio from any other site?-make sure you're using Google Chrome as your browser. -If you're already using Google Chrome, try ...

• I’m in the breakout sessions, but I can’t share my audio and video for some reason?

  Couple reasons for that.  1. Usually the main reason is that there are moderators in the rooms that determine who gets to share their audio and video. This is done to prevent people from interrupting the presenter during their presentation. When ...

• Can I have a background image when I go live in a breakout session like I can in Zoom?

  Unfortunately, Hopin does not have a feature that can allow people to use background images when they're are sharing their audio and video live during breakout sessions.